Brand New Car Issues Found During PDI – What You Should Know
🚗 A “Brand New” Car Isn’t Always Perfect
Buying a new car is a big moment — full of excitement, expectations, and a sense of reliability. But here’s something most car buyers don’t realize:
Even brand new cars can have defects.
That’s right. Cars straight from the showroom can arrive with scratches, mechanical faults, missing parts, and other issues that can easily go unnoticed — unless you get a proper Pre-Delivery Inspection (PDI).
🛠️ So, What is PDI and Why Does it Matter?
A Pre-Delivery Inspection is a detailed check-up done before car delivery to ensure the vehicle is in perfect condition. While dealerships do a basic inspection, they often miss or overlook critical problems.
That’s where third-party PDI experts like Vanspecto come in — providing an unbiased, detailed, and professional check before you accept your car.
⚠️ Common Issues Found in Brand New Cars During PDI
1. Minor Scratches, Dents, or Paint Defects
- Cars are transported from factories to showrooms on trucks or trains.
- This often leads to tiny scratches, paint swirls, or even dents that dealerships try to quickly polish over.
2. Tyre Wear or Mismatch
- Sometimes test drives or long parking can cause flat spots or uneven wear.
- A few cases show non-OEM tyres or mismatched brands installed.
3. Missing Accessories
- Items like floor mats, mud flaps, charging cables (for EVs), or toolkits are often left out or “forgotten.”
- You might never know until it’s too late!
4. Faulty Electronics or Warning Lights
- Dashboard warning lights staying on
- Infotainment systems that lag or don’t boot
- Reverse camera not working
- Power windows not functioning correctly
These issues should never be in a new car — but they happen more often than you’d expect.
5. Improper Fluid Levels
- Low engine oil, coolant, brake fluid, or washer fluid levels.
- Some dealerships even forget to top up fluids before delivery.
6. Non-functional Features
- Buttons on the steering or dashboard not responding
- Auto-folding mirrors not working
- AC not cooling properly
- Sunroof malfunctioning (in higher-end cars)
7. Misaligned Doors or Panels
- Doors not closing properly
- Boot or bonnet slightly misaligned
- Uneven panel gaps
These can be signs of rough transport handling or poor quality checks at the dealership.
🧠 Why Dealership PDIs Aren’t Always Enough
Dealerships often rush inspections due to volume and time pressure. Their main focus is on delivery, not detection of problems.
Also, they may not always highlight minor issues — especially if they know the customer won’t notice.
That’s why hiring an independent PDI expert gives you peace of mind.
💡 What to Do If You Find Issues?
- Don’t sign the delivery papers.
- Report the issues immediately to the dealership manager.
- Ask them to repair or replace parts as needed.
- Request a written confirmation of the fix before final acceptance.
And most importantly…
Book a professional PDI service to inspect the car before it reaches you.
🛡️ Vanspecto: Your Trusted PDI Partner
At Vanspecto, we specialize in professional, third-party Pre-Delivery Inspections. Our expert inspectors visit the dealership, perform a 40+ point inspection, and send you a complete report — so you receive your car exactly how it should be.
✅ No surprises.
✅ No missed defects.
✅ 100% satisfaction on delivery day.
📲 Book Your PDI Before It’s Too Late
Protect your investment. Make sure your brand-new car truly feels like new.
👉 Click Here to Book Your Pre-Delivery Inspection with Vanspecto today.